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Consumer Protection in E-Commerce

India has tightened the rulebook for online marketplaces. The Consumer Protection (E-Commerce) (Amendment) Rules, 2026, notified on 10 September 2026 and effective from 1 January 2027, go after manipulated search results, unlabelled paid listings, misleading discount claims and dark patterns.

Last updated 17 September 20266 min read
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The amended e-commerce rules are notified and take effect on 1 January 2027 — no search manipulation, labelled sponsored listings, 30-day prior-price disclosure and a yearly dark-pattern audit; the CCPA has also fined Rapido ₹10 lakh for dark patterns in its tipping prompts.

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